The presentation will focus on what kinds of things libraries and consortia need to think about post migration. This presentation will answer questions about what happens when your libraries go live and inevitably find something quirky about the new data or patrons that are having difficulty with a change to a new OPAC.
How do you handle support under the new system and did you plan for a significant increase in support requests for immediate post migration issues?
How do you manage staff, patrons and libraries that do not deal with change well?
What marketing needs to be done to promote Evergreen?
Is additional training needed?
What do you do about data cleanup?
The two presenters are in different stages of moving to a Evergreen. Bibliomation is a consortium that has been on Evergreen for more than a year. C/W MARS is a large consortium that recently migrated to Evergreen.